Privacy Policy
Last updated: 8/19/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload documents, or contact our support team.
- Account information (name, email, password)
- Uploaded PDF documents for conversion
- Usage data and analytics
- Communication with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our PDF to Excel conversion service
- Process your document conversions
- Send you important service updates
- Respond to your support requests
- Improve our service and user experience
3. Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit and at rest
- Uploaded files are automatically deleted after 24 hours
- Access to your data is strictly controlled and monitored
- Regular security audits and updates
4. Data Retention
We retain your information only as long as necessary:
- Uploaded PDF files: 24 hours maximum
- Account information: Until you delete your account
- Usage analytics: 12 months
- Support communications: 2 years
5. Third-Party Services
We may use third-party services for:
- Authentication (Google OAuth)
- Payment processing
- Analytics and monitoring
- Email communications
These services have their own privacy policies, and we encourage you to review them.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Opt out of marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze service usage and performance
- Improve our service functionality
You can control cookie settings through your browser preferences.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Address: [Your Company Address]